Position Summary: Key Responsibilities: - You will take ownership and lead the process for the following areas (not limited to): - Input data into Transportation Management System (TMS) - Build loads in TMS for both over-the-road and drayage shipments - Schedule and confirm appointments with shippers and receivers - Collaborate with Account Managers (AMs) to confirm buy rates - Provide general support to AMs for account-specific administrative needs - Ensure accurate and timely entry of customer orders not integrated through EDI - Maintain communication and follow-up on shipment status and documentation as required Qualifications: - 1-year minimum experience in a logistics, freight brokerage, or customer service role required. - Strong command of English (both verbal and written) is required. - Proficient with Microsoft Office (Excel, Outlook) and able to quickly learn TMS systems. - High attention to detail and excellent organizational skills.