Staff4Me is currently looking for a skilled and dedicated Wifi Support Engineer to join our team. As a Wifi Support Engineer, you will be responsible for providing technical support and troubleshooting assistance for wifi-related issues. You will collaborate with clients and cross-functional teams to deliver reliable and high-performance wifi solutions. Responsibilities: - Provide technical support and troubleshoot wifi network issues for clients. - Ensure the stable and optimal performance of wifi networks. - Configure and manage wifi access points, controllers, and related network equipment. - Perform site surveys to assess wifi coverage and identify potential issues. - Analyze and resolve network connectivity and performance issues. - Collaborate with network engineers and other stakeholders to integrate wifi networks with existing infrastructure. - Stay up-to-date with the latest wifi technologies and solutions. - Maintain documentation of network configurations, changes, and incidents. - Provide training and technical guidance to clients and other team members. - Conduct regular performance monitoring and reporting of wifi networks. Requirements: - 3-5 years of experience as a Wifi Support Engineer or similar role. - Experience with Ruckus is a must - Previously worked with Guestek - Strong knowledge of wifi technologies, protocols, and standards. - Experience in configuring and managing wifi access points, controllers, and related equipment. - Solid understanding of network security principles and best practices. - Proficient in conducting site surveys and performing network troubleshooting. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. - Ability to work well in a team and collaborate effectively with stakeholders. - Relevant certifications such as CWNP, CCNA Wireless, or similar are preferred. - Bachelor's degree in a related field such as Computer Science or Network Engineering.