**Description** **Job Summary** The Billing Clerk is responsible for managing entry-level day-to-day operations of the billing department including scheduling client payment plans, processing client payments, and responding to client inquiries on a timely basis. **Key Performance Indicators (KPIs)** - Respond to all client-related communications within one business day; - Reduce the monthly failed payment percentage by following up with clients who have pending payments due. **Requirements**: - Record payments processed via cash, check, and credit card on a daily basis (when principal team member is absent); - Reports Payment processed via payment methods through the failed payment report - Helps create and keep updated, our monthly Failed payment report - Record cashed checks for filing fees and attorney fees in LollyLaw; - Performs initial matter setup, including sending client billing welcome and - scheduling payment plans; - Answers financial inquiries (internal and external) including balance inquiries, - payments and other requests; - Handles closing warnings when cases are recommended for close out; - Escalates complex billing inquiries to Billing Clerk Supervisor in a timely manner; - Performs other related duties as assigned. - _**Willing to work FULL TIME on the PDT, EST, CST, PST, MST schedule.**_ - _**Own a Laptop or Desktop (8GB RAM, Core i5 or above) with an internet connection of at least 10mbps**_ **Benefits** Hold on tight, because we're about to unveil an extraordinary lineup of benefits that will revolutionize your work experience! As a valued member of our team, you can expect: **Competitive Compensation**:Earn a salary rate of **US $6-$7 **per hour for a full-time commitment of 40 hours per week. We believe in recognizing and valuing your contributions, ensuring you're rewarded for your hard work. **Thriving Towards Retirement**:Build a secure future with our retirement plan, ensuring you're well-prepared to embark on your next chapter when the time comes. **Health Guardian**:Your well-being is our top priority. Enjoy comprehensive health insurance coverage, providing you with peace of mind and access to top-notch medical in your country*. **Supercharged Wi-Fi Connectivity**:Stay connected and productive with a **$25 monthly subsidy **towards your home Wi-Fi to power through your tasks with lightning speed and efficiency. **Unleash Your Wanderlust**:Take advantage of our generous paid time off (PTO) and paid sick leave policies. Whether it's exploring new destinations or taking a well-deserved break, we've got you covered, ensuring you can recharge and return refreshed. **Celebrate Your Success**:Prepare for an unforgettable anniversary recognition program that celebrates your commitment and accomplishments. Experience the thrill of being acknowledged with special rewards and heartfelt gratitude for your dedication. **Performance Bonuses**:Our company offers performance incentives to recognize and reward exceptional contributions, motivating employees to achieve their fullest potential and drive overall organizational success. Join our dynamic team and embark on an exhilarating journey where your personal and professional growth is nurtured. We're here to empower you with a remarkable suite of benefits that will elevate your experience and propel you toward unparalleled success. Get ready to thrive in an environment that values your well-being and rewards your hard work! **IMPORTANT: Please Submit your CV and audio in English.** Pay: $3,919,055 - $4,600,807 per month Experiência: - BILLING CLERK: 2 años (Obligatorio) Idioma: - INGLES (C1-C2) (Obligatorio)