**Join a team that is changing millions of lives.** Transforming smiles, changing lives At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible. Ready to join us? **About this opportunity** The New Customer Program Assistant will offer daily support to sales operation department, and other relevant department. The New Customer agent must be able to multitask and prepared to manage a wide variety of responsibilities that can change on a daily basis **In this role, you will** - Responsible for including, validating and track leads into SFDC - Perform customer’s segmentation from time to time - Responsible for SFDC setups related to TM’s roster, online reports - Be involved in relevant CommOps projects or trainings, as required. - Maintain a basic knowledge in orthodontic/dental concepts and topics. - Other task assigned by department supervisor. **In this role, you’ll need ** - 4 years of experience in a similar role, giving support through phone to clients or customers. **EDUCATION** - College degree in progress, Business Administration, marketing or similar. **COMMUNICATION SKILLS**- English: Intermediate - Ability to read and interpret basic documents. - Ability to write routine reports and correspondence. - Ability to communicate effectively with internal and external customers. **COMPUTER SKILL**: - Familiarity with Windows environment. - Intermediate Excel. **OTHER SKILLS AND ABILITIES**: - Results driven / Work under pressure - Keeps working to achieving a result even in front of unanticipated obstacles - Brings simple, consistent and fast actions to solve problems - Deals with different inputs, areas, information in other to reach a result - Proactive - Proactively searches for required information - Analytical ability - Ability to focus attention to detail - Actions/decisions are driven by analysis on the available information - Able to analyze a specific matter from its begging to its end - A pleasant personality with good interpersonal skill - Flexibility, Agility, team-work - Be organized and with a high sense of urgency and DISCIPLINE, following timelines proposed **Sound like a good fit?** Great! Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network. **About Align** Align Technology is a publicly traded medical device company that is **transforming smiles and changing lives**. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials. By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work - these are just some of the things employees say make Align Technology a great place to work. We respect your privacy. Please review our **Applicant Privacy Policies** ***for additional information. **Global Diversity Statement**: At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time. **Equal Opportunity Statement