About Dialectica Dialectica is a leading B2B information services firm that serves the world's top consulting, investment and largest corporate businesses, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions. Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world. Dialectica has been recognized as one of Europe’s fastest-growing companies by the Financial Times for 5 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace. We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: Accelerate the shift to a prosperous society by empowering better decision-making. For more information, visit dialectica.io About the role Dialectica is building the infrastructure to scale—from a $150M services-led business to a global product and insights platform. Our newly formed Central Go-To-Market team is the operational backbone of this transition, ensuring our systems, processes, and data enable high performance across Sales and Account Management. We’re looking for a Revenue Operations Analyst to support the build-out of our go-to-market engine. This role is perfect for someone who is detail-oriented, data-driven, and excited to take ownership of the tools and data that drive commercial decision-making. You’ll play a critical role in maintaining and evolving our HubSpot CRM, ensuring clean data, smooth implementation, and reliable reporting. Responsibilities - Own the day-to-day of HubSpot – Be our in-house expert and administrator for HubSpot CRM. You’ll manage user access, maintain fields and workflows, troubleshoot issues, and support system enhancements as we scale. - Implement GTM changes – Translate business needs into system updates: new workflows, property creation, integrations, reporting updates, and more. You’ll work closely with the RevOps Lead and Commercial teams to roll out improvements quickly and cleanly. - Ensure data quality – Maintain accurate, complete, and up-to-date records across our CRM and related systems. You’ll own data hygiene processes and drive regular audits, deduplication, enrichment, and fixes. - Support reporting & analysis – Build and maintain recurring dashboards, assist with ad hoc reporting, and ensure data integrity across tools like Power BI and HubSpot. - Handle manual tasks that drive results – Jump in where needed to keep data, processes, and systems moving—whether it’s enriching records in Clay, backfilling missing data, or prepping lists for a new campaign. - You have 2+ years of experience as a CRM administrator, ideally in a B2B or GTM-focused environment. - You’re hands-on with HubSpot and comfortable implementing changes and maintaining workflows. - You love working with data—cleaning it, structuring it, and using it to solve operational problems. - You’re comfortable doing detailed execution work and enjoy supporting a fast-moving team. - You’re collaborative, proactive, and eager to grow your career in Revenue Operations. - Experience with SQL, Excel, and BI tools (like Power BI) is a plus. What’s next for you: This is an opportunity to join at a foundational moment for our Revenue Operations function. As we scale our go-to-market efforts across new markets, geographies, and business models, the scope and complexity of our operations will grow rapidly. You’ll gain exposure to strategic projects and cross-functional collaboration, with a clear path toward expanded responsibility—whether in systems, data, enablement, or team leadership. You’ll be part of a team that’s building for the long term, and you’ll have room to grow with us. We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive benefits package includes: - Competitive compensation package - Private medical & life insurance - Learning and development opportunities - Reward and recognition programs - Company sponsored team-bonding events - Weekly health and wellness activities (e.g. basketball, football, yoga, running) - Free snacks and beverages - Entrepreneurial culture and amazing coworkers!