**Title**: People Operations Manager **Company**: Hylink Media Americas **Location**: Bogota, Colombia / Hybrid **Employment Type**:FTE** **Who We Are** Hylink Group was created from pure ambition. From the day we earned our very first client in 1994, to the global scale we have grown to become, our singular focus remains clear: work tirelessly to help our clients exceed their own ambitions. Whether crafting innovative campaigns that deliver storytelling at scale, or optimizing the curation and deployment of media with purpose, we believe each project is an opportunity to use our extraordinary diversity to reach, and to learn, and to grow stronger and more capable than ever before. It’s a journey with no finish line, and that’s just the way we like it. That’s why we’re looking for talented individuals who share that passion to come join our team. Are you ready to Advance Beyond Ambition? **Responsibilities**: - Manage all aspects of the employee lifecycle, including recruitment, onboarding, performance management, and offboarding. - Lead the onboarding process, ensuring new hires have a smooth and positive integration into the agency. - Manage employee relations, providing guidance and support to resolve issues and maintain a positive work environment. - Develop and implement professional development programs to enhance employees’ skills and career growth. - Administer compensation and benefits programs, ensuring they are competitive and aligned with industry standards. - Maintain compliance with labor laws and regulations, staying current on changes and best practices. - Partner with leadership to develop and implement diversity, equity, and inclusion initiatives. - Oversee employee engagement activities to promote a vibrant and collaborative agency culture. - Lead HR projects, such as policy updates, performance improvement plans, and organizational changes. - Provide coaching and guidance to managers on HR-related matters. - Prepare and analyze HR reports to identify trends and provide insights for continuous improvement. - Experience with globally distributed workforces and the culture and complications working with contractors, full-time, remote, hybrid. - Manage and/or collaborate with a team of globally distributed People Operations teams / team members to execute the strategy across multiple localities - Willingness to travel up to 10% of the time for work - Have experience interfacing with in-house and external recruitment and talent partners, and measure performance. - Extensive capturing requirements from Hiring Managers on hiring needs and forecast the hiring pipeline. - Develop productivity reports in a globally distributed workforce to monitor staff productivity and output. **Qualifications**: - Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree is a plus. - Years of experience in HR roles, with at least 3 years in a managerial capacity. - Strong knowledge of HR principles, employment US laws, and best practices. - Proven experience in recruitment, onboarding, employee relations, and performance management. - Excellent interpersonal, communication, and negotiation skills. - Ability to handle sensitive and confidential information with professionalism and discretion. - Strong problem-solving and decision-making abilities. - Demonstrated commitment to diversity, equity, and inclusion initiatives. - Proficiency in HR software and systems. **Recruitment Process**: TXsrG54Ebs