Job summary About Gladly: Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world's most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Responsibilities - Code You'll design and code innovative, scalable, and fault-tolerant features - Teach. Provide technical guidance and mentorship in software engineering best practices while demonstrating these as an individual contributor - Collaborate. Work closely with small, nimble, cross-functional teams of engineers, product managers, designers, and business teams. - Contribute. Participate in all aspects of the project lifecycle, from ideation to release to measurement and iteration (sometimes in a leadership role). Desired requirements - 5+ years of full-stack engineering experience, with some leadership or mentorship experience. - Strong teamwork skills; you love participating with high-performing teams of engineers. - Customer-centricity and product focus. You look at everything you create through the lens of how it improves things for the end-customer. You are comfortable communicating how various technical approaches might impact product behavior (and vice versa). - Competency with data structures, algorithms, software design, and cloud architectures. - Willingness to work across the development stack. You should be able to work on the front-end, backend and platform with varying degrees of proficiency. Benefits - Competitive salaries, stock options, and comprehensive benefits - Generous paid time off, parental leave, and home office stipends - A fully remote work environment with opportunities for in-person team gatherings - A strong commitment to professional growth and an inclusive workplace where diverse perspectives thrive Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora