Thirdera is looking for a highly skilled Sr. Engagement Manager to join our LATAM Team! What is Thirdera? Thirdera is one of the fastest-growing companies and a leading ServiceNow partner. Recognized as an Inc 5000 honoree and a Major Contender in Everest Group’s 2022 market report, we are committed to digital transformation and IT infrastructure optimization. Since our inception in 2021, we have expanded globally and are now the largest pure-play ServiceNow partner. Join us to be part of a culture that supports your goals, embraces your individuality, and fosters success. Who are we looking for? We seek talented Project Managers passionate about technology, excellent communicators, and well-organized team leaders who think creatively and are eager to learn and share knowledge. Ideal candidates lead by example. Requirements: - Bachelor's degree in Software Engineering, Computer Science, or related experience. - ServiceNow Sys Admin Certification (desired). - SCRUM Master or PMP Certification (a big plus). - Experience with Agile methodologies. - 5+ years of project management experience, especially in large ITSM implementations. - Experience managing application development projects. - Ability to calculate and manage KPIs. - Experience working directly with external, English-speaking clients. - Experience working in bilingual environments. - Ability to independently manage projects. - Proactive attitude and ability to voice ideas and opinions confidently. - Experience with risk management. - English level: B2+ Salary Range We offer competitive pay, generous benefits, and a diverse work environment. Our remote work options support work-life balance, allowing you to manage your own time. Application and Selection Process - Phone screening with our Talent Acquisition team. - Technical test and interview with Service Delivery professionals. - Background and reference checks. - If successful, an offer will be extended. This is a remote opportunity! #J-18808-Ljbffr