We're seeking a highly skilled Customer Service Professional to deliver exceptional service to our clients. Job Description: The successful candidate will handle customer inquiries, resolve problems, manage complaints, process orders and returns, provide product information, and comply with company protocols. This is a full-time position requiring on-site availability. Required Skills & Qualifications: - Excellent communication and problem-solving skills - A minimum of six months' customer service experience - B2 level English proficiency - Empathy, teamwork skills, and attention to detail Benefits: - Dynamic and collaborative work environment - Competitive salary - Opportunities for professional growth and development - Participation in continuous improvement projects