Provide specialized technical support to clients using Neurovirtual neurodiagnostic equipment, through rotational day and night shifts, onsite visits, trainings, installations, and troubleshooting Ensure proper equipment operation and customer satisfaction while participating in research, configuration improvements, and ongoing technical training […] Minimum 1 year of experience in technical support for medical equipment preferably neurodiagnostic systems such as EEG, PSG, EMG, etc Experience with customer service and use of specialized software […] Proficiency in Windows OS, basic networking