Job Description: We are seeking a Senior Business Process Improvement Analyst to join our team at Medtronic. This role will support the global Service and Repair team by delivering critical analytical insights, resolving operational challenges, and driving continuous process improvement. - Provide day-to-day analytical and problem-solving support to business operations by investigating and resolving issues related to system processes, workflows and data anomalies. - Liaise with cross-functional teams (such as IT, S&R; business operations, master data, supply chain, finance etc.) to identify root causes of operational issues and recommend actionable solutions or system enhancements. - Connect and collaborate with IT partners for process and system improvements. Proactive monitoring, maintaining and govern Service and Repair master data ensuring accuracy, consistency and compliance. - Support and execute Business Analyst activities in coordinating and driving Analytics, Insights and Reporting implementations, including user acceptance testing in close collaboration with key users. - Monitor key performance indicators (KPI's) and system-generated reports to proactively identify trends or inefficiencies in business processes and support the continuous improvement initiatives. - Execute against product vision and commitments in an Agile environment. - Perform large scale data & systems analysis. - Manage and 'own' significant pieces of project deliverables end-to-end from the initial demand, all the way to testing the agreed solution and delivering to production. - Be able to understand complex requirements, come up with high quality solutions to address the demand and fully explore dependencies and implications on various components of introducing the change. - Survey, analyze and evaluate processes, products and services. - Conduct requirements gathering activities, using a variety of internal and external data and conducting end stakeholder interviews. - Act as a linking pin between the business, Material Master Data management and IT (Service & Repair) and being involved in topics on strategic architecture and design. Provide documentation of processes and business requirements. - Take on project management tasks and services.