About Us At Carbon Health, our mission is to make world-class healthcare more accessible to everyone. Our technology-driven model enables patients to access care both virtually (via our mobile app), and in-person (via one of our modern clinics). If you are a creative and innovative thinker looking to revolutionize healthcare in a flexible, collaborative team environment, come and join us to be a part of Carbon Health’s rise as we continue to grow, both in size, and what we can offer the world. About The Role HRBP Colombia - Bilingual The HRBP will provide full-cycle HR support to a Shared Services Center (SSC) with 50 employees, handling non-core business functions for a U.S.-based company. This role ensures the effective execution of HR processes, including recruitment, employee relations, payroll coordination, benefits administration, compliance, training, and HR reporting. The HR Generalist will act as a strategic partner to business leaders, fostering a positive employee experience and supporting company objectives. Key Responsibilities: Talent Acquisition & Onboarding - Manage end-to-end recruitment, ensuring timely hiring for open roles (Average Time-to-Fill: ≤30 days). - Conduct interviews, coordinate assessments, and facilitate hiring decisions. - Oversee onboarding to enhance new hire engagement and reduce early turnover (First 90-day Turnover Rate: ≤5%). Employee Relations & Engagement - Serve as a point of contact for employees, addressing concerns and resolving conflicts. - Drive engagement initiatives to foster a positive work environment. - Support managers in performance management, coaching, and disciplinary actions. Compensation & Benefits Administration - Ensure accurate payroll cross checking in coordination with external providers. - Supports benefits programs, ensuring compliance and employee satisfaction. Learning & Development - Identify training needs and coordinate professional development programs. - Support leadership development and succession planning efforts. HR Analytics & Reporting - Maintain HR dashboards and generate reports on key HR metrics for decision-making. - Track and report turnover, absenteeism, and other workforce trends. Required Qualifications: - Bachelor’s degree in Human Resources, Business Administration, or related field. - 5 years of experience in a generalist HR role, preferably in a shared services or multinational environment. - Strong knowledge of Colombian labor laws and HR best practices. - H&S license (Preferred but not mandatory) - Excellent communication skills in English and Spanish (B2-C1 proficiency). - Ability to manage multiple priorities in a fast-paced setting. Key Performance Metrics: 1. Recruitment Efficiency: Time-to-fill (≤30 days per role), First 90-day Turnover Rate (≤5%). 2. Employee Engagement: Annual engagement increase (≥5%), Employee Satisfaction Score (≥80%). 3. Payroll & Benefits Accuracy: Payroll Accuracy (≥99%), Benefits Utilization Rate (≥70%). 4. Turnover & Workforce Analytics: Voluntary Turnover Rate (≤35%), Absenteeism Rate (≤3%). What We Offer A forward-thinking and inclusive company culture that fosters transparency and collaboration. The opportunity to grow within a dynamic startup focused on transforming healthcare. Competitive salary and comprehensive benefits, including: Base salary of $10M COP monthly based upon skills and experience Connectivity stipend of $150,000 COP per month. Hybrid & flexible work environment (1 day in the office weekly). Prepaid medical plan with Colsanitas Integral Life Insurance. Funerary insurance EAP (Employee Assistance Program) Utel (International university agreement for Masters degree discounts) This role offers an exciting opportunity to make a meaningful impact within a fast-growing organization while building your career in the People team. Join us and be part of a team that is redefining the healthcare experience! #J-18808-Ljbffr