We are looking for a bilingual professional for the position of Bilingual Process Analyst. This role is key to our mission of providing high quality financial solutions for our clients in the US. Responsibilities: - Requirements Fulfillment : Ensure efficiency and compliance in processes. - Process Documentation and Optimization: Analyze, design and document processes to improve efficiency. - Quick and efficient solutions : Implement improvements that optimize service quality. - Financial Analysis : Collect and analyze customer information to ensure document compliance. - Credit Process Consulting : Guide clients through the mortgage process. - Understanding Needs : Understanding clients' financial goals for personalized service. - Teamwork : Collaborate with teams in Colombia and the U.S. to achieve credit approval. - Contribution to Decisions : Provide input in the approval or denial of credit. Requirements: - English C1 (fluent) - Education : Finances, Business Administration or related career. - Experience : 2 years in accounts and financial product data management. - Knowledge : Sales funnels, CRM, credit analysis, advanced management of Encompass. - Skills : Attention to detail, organization, self-discipline, quick learning and active listening skills. Benefits: - Competitive salary - Opportunity for growth - Dynamic and collaborative work environment Requirements to apply for the vacancy Experience : Minimum 2 years 6 months Level of studies : Professional up to specialization/master's degree City of residence : Medellín, Antioquia, Colombia #J-18808-Ljbffr