At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a bilingual **Business Analyst** to join one of our **clients**' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. **Location**: Remote (must be available during Eastern Time business hours) **Industry**: Insurance / Insurtech **Type**: Full-Time **Language Requirements**: Bilingual - English & Spanish **Responsibilities** - Collaborate with clients and tech teams to analyze business problems and propose solutions - Plan and design simple to moderately complex business processes and system modifications - Gather, analyze, and document business requirements - Draft user stories and business requirements documentation - Support QA, UAT, and release phases of projects - Contribute to time estimations and procedural documentation - Aid in understanding technical aspects of mobile/web apps - Mentor other analysts and oversee their work as needed - Degree in Business, IT, or a related field - ** Experience in the insurance industry is required** (health insurance or Insurtech preferred) - Certification in health insurance (INS/LOMA/III) is a plus - Strong knowledge of Agile methodologies and tools (Scrum, epics, sprints) - Solid business analysis skills: facilitation, process mapping, UAT, requirements gathering - Excellent time management and communication skills - Familiarity with system functionality, data integration, and process documentation - Technical writing experience is a bonus - ** Fluent in both English and Spanish** - Prior experience working for a **tech vendor serving insurance clients** is highly preferred