Acts as the owner of the job file and has responsibility for creating and updating shipping documents and Customer Invoices in the system. Customer Experience Roles Includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include: 1. Customer channel management 2. Case Management 3. Customer onboarding and relationship management 4. Contract and dispute management 5. Additional responsibilities as applicable Administrative Support Supports others by performing skilled technical, administrative, or operational tasks. Job levels range from entry-level technicians and administrative staff to experienced contributors with specialized knowledge. At higher levels, individuals work independently, applying standards and making departures from established processes to resolve problems. Colleagues at this level typically work on tasks of limited scope and complexity, exercise independent judgment within defined boundaries, and have skills developed through training and on-the-job experience. They possess knowledge of standard work routines and may escalate non-routine issues to more experienced colleagues or supervisors. Company Commitment Maersk is committed to a diverse and inclusive workplace, embracing different styles of thinking. We are an equal opportunities employer and welcome applicants regardless of race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy, parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with legal requirements. Support and Accommodations We support your needs for adjustments during the application and hiring process. For assistance or accommodations, contact us at [email protected]. #J-18808-Ljbffr