Solvo Global is looking for Intake Specialist with CSR experience and B2+ English level. *Shift days, hours and time zone: Availability from Monday to Sunday 2 days off randomly chosen by the operation. The time avalability that candidates should have will be from 8:00 a.m. to 8:00 p.m. *Essential Job Functions Confer with customers by telephone, email, and via SMS portal to provide information about services, status updates, and process new cases. Contact customers to respond to inquiries and process on-line hires. Performs other duties as needed guided by the management team. *Knowledge, Skills, and Abilities Skill in completing multiple tasks at once. Skill in identifying and resolving customer problems. Skill in oral and written communication, including English and Spanish communications. Skill in operating office and technological equipment and software. Ability to communicate professionally with coworkers and customers. Ability to follow oral and written instructions Ability to organize daily activities of self and others and work as a team player. *Required Education and Experience High school diploma. 1 year of CSR experience B2+ English level