Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Thanks for your interest in GSGlobales, the best campus in Bogota. Join a purpose-driven, winning team, committed to results, in an inclusive and high-performing environment. Purpose • Leads and oversees Smart Automation / Operations in Colombia (GBS), ensuring business strategies, plans, and initiatives are executed/delivered in compliance with governing regulations, internal policies, and procedures. • Responsible for driving team effectiveness, supporting development, removing roadblocks, and evolving the end-to-end product while helping teams build compliant agile practices, be flexible, and lead using hybrid methodology. The Scrum master is results-oriented, with proven abilities as a senior technical leader, managing medium-to-large initiatives within the business domain. Accountabilities Leads and fosters a customer-focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. Defines and manages projects to implement core RA program capabilities, aspects of the operating model, RA standards, or measure adherence to RA Standards. Ensures the development team delivers according to the initiative’s vision and goals by guiding it throughout the product lifecycle, facilitating daily scrums, managing product owner expectations, tracking project status, and documenting key decisions. Maintains accountability within the team, resolves conflicts, captures retrospectives, and supports continuous improvement practices. Demonstrates strong leadership, fostering collaboration and engagement to achieve effective results, greater customer satisfaction, and team development. Acts as a communication bridge between RA lead and development teams. Collaborates with business, compliance, and technology to plan, manage, and track projects, addressing risks and issues. Considers the bank’s risk appetite and culture in daily activities and decisions. Creates an environment for effective and efficient operations, ensuring controls meet operational, compliance, AML/ATF, and conduct risk obligations, including adherence to relevant frameworks and guidelines. Builds a high-performance environment, attracting, retaining, developing, and motivating the team through inclusive practices, coaching, and strategic communication. Reporting Relationships Primary Manager: Productivity & Smart Automation Senior Manager Secondary Manager: (if applicable) Direct Reports: (if applicable) Dimensions 6-8 direct/indirect reports. Works across 4-5 robotic development labs, depending on complexity and involvement. Requires resilience, flexibility, resourcefulness, and the ability to work non-standard hours. Must balance conflicting goals diplomatically. Supports the global Robotics Community of Expertise. Education / Experience Bachelor’s Degree in engineering or related field, with at least 5 years of professional experience (7+ preferred; post-secondary degree desirable). Understanding of core banking processes and systems; experience in financial services preferred. At least 3 years of experience with Power Platform. 3+ years of people management and leading cross-functional teams, preferably in an agile environment. Certified Scrum Master with experience leading Scrum teams and/or project management expertise in agile practices. Deep understanding of Agile methodologies, values, and procedures. Proficiency in Microsoft Office Suite. Strong negotiation and influencing skills. Highly organized, capable of coordinating across teams. Excellent interpersonal skills and presentation abilities are assets. Fluent in English. Knowledge of robotics in financial services is an asset. Location: Bogota, Colombia GSGlobales, part of the Scotiabank Group, supports various bank processes and global service development. We offer an inclusive, positive work environment with competitive benefits. We value diverse skills and experiences and are committed to inclusivity and accessibility. Candidates should apply online. Only shortlisted candidates will be contacted. #J-18808-Ljbffr