Get AI-powered advice on this job and more exclusive features. Are you a highly organized and customer-focused professional seeking a remote opportunity to make a real impact? We are excited to offer you a chance to work with a dynamic US-based company. About us Meet Recruxo! We are passionate about connecting Latin America’s top-tier talent with US businesses. With nearly a decade of experience, we're committed to quality, service, and your success. We offer access to 100% remote opportunities, competitive salaries, and dynamic US companies. Our client Our client is a reputable e-commerce company specializing in providing excellent customer support. They serve customers across the United States and multiple other countries. Their primary sales channels include their direct-to-consumer website and the popular online marketplace, Amazon. What we offer: Competitive pay: $1,100 - $1,400 USD / month (depending on experience) Schedule: Monday - Friday, 8:00 am - 5:00 pm Pacific Time (with a 1-hour lunch) Location: 100% remote from Latin America Great Benefits: 10 days PTO and US Holidays Professional growth: Opportunities to learn and develop new skills About the role: As a Customer Service Representative, you'll play a vital role in supporting our client's customer satisfaction. Your responsibilities will include: Efficiently managing and responding to customer inquiries via various channels. Promptly and professionally addressing customer concerns and resolving issues. Providing information about products and services. Processing customer requests and transactions. Maintaining accurate and up-to-date records of customer interactions. Creating and formatting customer service reports. Providing a range of customer support tasks as needed, such as troubleshooting and escalating complex issues. Key qualifications and skills: Fully fluent in English and Spanish, both written and spoken. 2+ years of experience as a Customer Service Representative or a similar role Proficiency in Microsoft Office Suite Proficiency in customer service software Zendesk Tech Savvy Strong organizational and time management skills Excellent written and verbal communication skills Excellent attention to detail and a proactive approach to problem-solving Ability to work independently and as part of a team Ability to work under pressure and handle multiple tasks simultaneously Other preferred but not required qualifications: Startup Experience University Degree Ready to Take the Next Step? If you're a motivated individual who thrives in a fast-paced environment and is passionate about customer service, we encourage you to apply via the link at the top of this page. NOTES: Only resumes written in English will be considered Only candidates located in Latin America will be considered #customerservice #customersupport #customerservicejobs #hiring #nowhiring Seniority level Seniority level Entry level Employment type Employment type Full-time Industries Staffing and Recruiting Referrals increase your chances of interviewing at Recruxo by 2x Sign in to set job alerts for “Customer Service Representative” roles. Customer Service Agent (Bogota, Colombia Remote) Bogota, D.C., Capital District, Colombia 1 week ago Colombia COP4,000,000.00-COP5,000,000.00 5 days ago Colombia COP4,000,000.00-COP5,000,000.00 5 days ago Customer Service Assistant (Fully Remote) Customer Support Specialist (Incident Resolution) Customer Service Agent (Full remote within Colombia) Bogota, D.C., Capital District, Colombia 2 weeks ago Medellin, Antioquia, Colombia 1 month ago Customer Service Representative – Classic & Muscle Car Parts Customer Support Representative, OpenApply Bogota, D.C., Capital District, Colombia COP1,423,000.00-COP1,900,000.00 1 week ago Bogota, D.C., Capital District, Colombia 3 weeks ago Antioquia, Colombia COP3,000,000.00-COP3,000,000.00 1 week ago Patient Experience Coordinator – Front Desk & Phone Support Bogota, D.C., Capital District, Colombia 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr