Job Title: Senior Project Manager The Senior Project Manager role is responsible for overseeing the implementation of a wide range of projects supporting digital transformation initiatives. This includes coordinating all activities between the IT PMO, corporate departments, and senior executive stakeholders. Job Responsibilities: - Lead and manage multiple complex projects from initiation through completion which may include adoption and change management. - Establish project goals, objectives, tasks, timelines, project plans, and budgets, and effectively manage, track, and communicate them to all relevant stakeholders. - Manage contractors and vendors as required. - Develop and revise project deliverables and maintain project documentation. - Define and evaluate problems and plan and execute effective solutions. - Recommend and implement improvements in project processes and deliverables. - Define the scope and impact of projects and effectively communicate them to the Director of the IT PMO office. Governance: - Ensure adherence to project management governance, including rules, regulations, policies, and processes. - Implement and manage a structured change control process to handle project modifications. - Support and improve appropriate program/project governance and management (rules, regulations, policies, processes, and activities). Risk Management: - Identify, analyze, and manage project risks and opportunities. - Support the coordination and support of risk management. Reporting: - Develop, deliver, and maintain regular project status reports for the Director of the IT PMO office and stakeholders. - Support monitoring, reporting, and effective communications. Knowledge Center: - Support the maintenance of the knowledge center, including repositories, databases, systems, and lessons learned. - Establish and maintain knowledge repositories, databases, systems, and lessons learned. Stakeholder Communication: - Lead and facilitate effective communication among project stakeholders and interested parties. - Coordinate and summarize plans, budgets, and resource needs. Standardized Processes And Methodologies: - Lead and support the documentation of requirements when needed. - Promote, improve, and adopt standardized project management processes and methodologies across all projects. - Identify and support standards, tools, processes, and procedures. - Perform other duties as assigned even if they fall out of your initial project management role. Qualifications: - Full English proficiency is absolutely required. - Degree in management of information systems or computer science preferred. - Extensive technical project management experience. - Extensive experience eliciting, articulating, and clearly documenting requirements. - Demonstrated experience using project management and planning tools, with experience in Azure DevOps being highly beneficial. - Experience with agile approaches to project and demand management. - 6+ years managing multiple projects simultaneously. - Preferred certifications: Project Management (e.g., PMP), agile project management preferred. - High level of drive, initiative, and proactivity. - Services industry experience is a plus. - Vendor management experience is essential as vendor support may be leveraged. - Attention to detail, a passion for quality, and broad business and technical understanding. - Comfort with technical projects and a broad technology background. - Ability to create structure and standardize processes in a dynamic and rapidly changing environment. - Excellent communication and people skills. Additional Information: - Our flexible work environment allows employees to work remotely when needed. - Generous Annual Leave Policy. - Comprehensive Medical Insurance. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.