Job Description Protect Workforces, Perfect Policies: Shape Global HR from Home Named among the top HR outsourcing leaders, G&A Partners, our client, delivers award-winning HR, payroll, and employee benefits services with a people-first mindset. Their reputation for excellence and innovation makes them the premier choice for professionals seeking global career growth. As a pioneer in creating client-focused, employee-driven solutions, G&A Partners transforms how businesses succeed. Join their team and experience international opportunity, career advancement, and the power to leave a lasting legacy—without ever leaving home. Job Description Be part of our client’s team as a Workers’ Compensation Policy Administrator , where you will perform essential functions critical to policy management and client success. To ensure high performance, individuals must carry out all responsibilities satisfactorily, with or without reasonable accommodation. Support measures are available to qualified individuals with disabilities. Job Overview Employment Type: Indefinite Term Type Contract Shift: Monday to Friday, 8:30 AM – 5:30 PM CST Work Setup: Remote/Work from Home Your Daily Tasks Administer workers’ compensation policies, including monopolistic state policies. Ensure policies remain in force and in good standing. Update the customer relationship management (CRM) system with all workers’ compensation policy information for assigned clients. Maintain current and accurate tasks for each assigned client in the CRM system. Submit payroll reports to carriers as required by policy terms. Complete all premium invoicing accurately and in a timely manner each month. Submit policy changes to the broker or carrier as needed. Collaborate with auditors to complete all required policy audits. Renew all assigned policies on time. Ensure class codes are accurate for all assigned policies. Assist with the cancellation of workers’ compensation policies when necessary. Support the payroll department in addressing payroll system errors related to administered workers’ compensation policies. Requirements The Qualifications We Seek Skills & Experience 2+ years of insurance agency or broker experience (preferably in an account manager role). Excellent organizational skills. Familiarity with workers’ compensation policies (preferred but not required). Computer Skills Proficient with Microsoft Outlook, Word, and Excel. Experienced in using various software applications (CRM experience is a plus). Benefits Exciting Perks Await! 5 days work week Weekends off Work from home arrangement 20 vacation days in total Prepaid medicine Fully-customized Emapta laptop and peripherals Indefinite term type contract Direct exposure to our clients Career growth opportunities Diverse and supportive work environment Prime Office Locations - Bogotá and Medellin Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar ) Your Future Team at Emapta Latam Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth. With over 900 clients worldwide and a team of more than 10,000 talented professionals , Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported. #EmaptaEra Requirements The Qualifications We Seek Skills & Experience 2+ years of insurance agency or broker experience (preferably in an account manager role). Excellent organizational skills. Familiarity with workers’ compensation policies (preferred but not required). Computer Skills Proficient with Microsoft Outlook, Word, and Excel. Experienced in using various software applications (CRM experience is a plus).