Job Title: Data Analytics Service Delivery Specialist The role involves collaborating with hiring managers and recruiters to craft compelling job postings. Key Responsibilities: - Manage client-facing service desks and provide technical support. - Oversee the provision of services, ensuring seamless delivery. - Maintain high-quality service standards. - Foster open communication between clients and providers. - Identify opportunities for cost optimization. - Develop reports on service performance. About the Organization: This business unit is responsible for driving strategic sales globally, working closely with country-based units to serve local clients effectively. Work Environment: IBMers prioritize growth, staying curious, embracing feedback, and continually developing their skills to drive transformation within the company. About IBM: Our organization believes that by applying intelligence, reason, and science, we can create positive impact in business, society, and human lives.