Introduction: Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview: Job Title: Junior Claims Adjuster – Bilingual (English-Spanish) Location: Bogotá, Colombia (Hybrid) Role Summary: As a Junior Claims Adjuster, you will manage end-to-end claims processes including investigation, evaluation, negotiation, and settlement. You’ll work closely with US-based teams and clients, ensuring compliance with US insurance regulations and delivering exceptional customer service. How you'll make an impact: Key Responsibilities: - Handle assigned claims from FNOL to closure. - Communicate with claimants, vendors, and internal teams via email and phone. - Analyze documentation to determine liability and coverage. - Negotiate settlements within delegated authority. - Ensure compliance with US insurance standards and regulations. - Maintain accurate and timely documentation in claims systems. About you: Required Qualifications: - Bachelor’s degree (Business, Law, or related field). - 2+ years of experience in insurance claims (motor, property, casualty). - Fluent in English and Spanish (C1+ level). - Strong analytical, negotiation, and communication skills. - Familiarity with US insurance practices is a plus. Preferred Tools & Systems: - Guidewire, Claimonix, CFX, Avaya, Microsoft Office Suite.