The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. **Responsibilities**: - Perform analysis of business and operational processes, data, and functions of current Fund Transfers manual processing, including enrichment, settlement, analysis and repairs for the Countries centralized in the Treasury and Trade Services Cash Regional Processing Center. - Act as liaison between Operations Senior management and Technology to ensure the delivery of projects status and strategy alignment - Compare best practices among processes, identify standard functions and features across the Countries and identify/propose opportunities for reengineering, standardization and ultimately automation - Produce operational business requirements on Citidocs for Latin America Fund Transfers End to End automation - Document operational process and procedures required to support rollout of robots to integrate Citidocs with Backend systems - Map the business requirements to the proposed global and regional systems, especially the integration between Citidocs and Backend systems utilizing robots - Explain the business requirements related to robots systems to the respective development teams and participating in the formulation of the potential approaches for fulfilling the gaps - Produce the respective test cases for the Treasury and Trade Services Regional Processing Center CASH operations project team to certify the quality of the coming out of integration interfaces development from requirements phase to final integration/testing - Conduct the operational process review sessions, documenting "as-is" process and suggesting "to-be" processes based on best practices along with Regional Processing Center & Country, operational teams and relevant processing SMEs. Competence / Skills: Bachelor Degree in Computer Science or engineering Expert in Business Analysis tools and techniques Expert in advanced Microsoft excel and access, power point and word skills Excellent communication skills written and oral in both English and Spanish Able to work as a team integrating regional and global people **Qualifications**: - **Job Family Group**: Technology - **Job Family**: Business Analysis / Client Services - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting