Overview Job Title: Junior Claims Adjuster – Bilingual (English-Spanish) Location: Bogotá, Colombia (Hybrid) Role Summary: As a Junior Claims Adjuster, you will manage end-to-end claims processes including investigation, evaluation, negotiation, and settlement. You’ll work closely with US-based teams and clients, ensuring compliance with US insurance regulations and delivering exceptional customer service. How you'll make an impact Key Responsibilities: Handle assigned claims from FNOL to closure. Communicate with claimants, vendors, and internal teams via email and phone. Analyze documentation to determine liability and coverage. Negotiate settlements within delegated authority. Ensure compliance with US insurance standards and regulations. Maintain accurate and timely documentation in claims systems. About you Required Qualifications: Bachelor’s degree (Business, Law, or related field). 2+ years of experience in insurance claims (motor, property, casualty). Fluent in English and Spanish (C1+ level). Strong analytical, negotiation, and communication skills. Familiarity with US insurance practices is a plus. Preferred Tools & Systems: Guidewire, Claimonix, CFX, Avaya, Microsoft Office Suite.