Job Title: Parts Coordination Coordinator We are looking for a dynamic and customer-service-focused Coordinator to join our Parts Coordination Management (PCM) Team. About the Role - Act as contact for spare parts quotations, orders, deliveries, and non-conformities - Act as a link between customers and the various departments involved in the spare parts delivery process - Handle and coordinate quotes and orders according to working procedures and guidelines and local required - Ensure highest level of quality and response time for quotes and orders - Ensure quality of spare parts sales documents - Ensure correct customer master data and handling instructions are used when processing quotations and ord - Actively follow up quotes with customers before they expire, providing feedback to sales teams and customers - Actively follow up the order book with the sales team - Liaise with Sales about the content and terms of the offerings - Follow up and communicate parts deliveries information accordingly in a timely manner to customers - Follow up with supply chain of parts deliveries according to agreed process - Maintain and develop knowledge of customer-specific solutions and needs - Off-hour support for spare parts (24 hrs service) - Set up and promote OB follow up meetings with Sales Team - Fulfill responsibilities in the assigned expertise and ensure the transfer of knowledge within the teams - Use internal network within the expertise to escalate issues that may arise within the expertise - Build profitable customer relationships to provide feedback and valuable information About You - Bachelor's Degree in Business Administration, International Logistics, International Business or related fields. - Fluency in English - Fluency in Portuguese Desirable - Located in Colombia. - Experience in working in an international environment is seen as beneficial - Advance knowledge on SAP (Desirable) About Wärtsilä Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. We value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. This is Wärtsilä - we're unlocking community knowledge in a new way, with experts adding insights directly into each article, started with the help of AI.