Join to apply for the Relacionista de Servicio role at Talento Fundación Santa Fe de Bogotá About the Role Fundación Santa Fe de Bogotá is seeking a Relacionista de Servicio to join our team. We are looking for candidates with technical or technological skills in administrative or health-related fields, as well as nursing assistants with experience in face-to-face customer service within the healthcare sector. Key Responsibilities 1. Provide excellent customer service to ensure a positive experience for patients and their families. 2. Greet and assist patients, provide information about the foundation's services. 3. Manage PQRS (Petitions, Complaints, Reclamations, and Suggestions). 4. Handle administrative procedures related to health sector services, such as enrollments and authorizations. 5. Support patients in situations of grief and manage related administrative processes. Requirements - Technical or technological degree in administrative or health-related fields, or nursing assistant certification. - Previous experience in face-to-face customer service within the healthcare sector. - Knowledge of PQRS management and health sector administrative procedures. - Empathy, service orientation, teamwork skills, and conflict resolution abilities. - Availability to work full-time. Additional Information We offer a collaborative and growth-oriented work environment where you can develop your professional skills and contribute to the well-being of our patients. #J-18808-Ljbffr