NETWORK VALIDATION AND CUSTOMER SUCCESS COORDINATOR

5.1
Bruntwork


Job Description This is a remote position. Network Validation & Customer Success Coordinator Schedule: Full-time, Monday to Friday 9am-5pm EST Client Time zone: EST
This is an exciting dual-role opportunity where you'll be at the intersection of network operations and customer success strategy. You'll play a critical part in growing and optimising their affiliate network by validating new partner applications while simultaneously supporting internal customer success teams with data-driven insights and strategic recommendations. This position offers the unique chance to work with cutting-edge affiliate marketing technology, analyse program performance, and directly influence business outcomes in a rapidly scaling organization. As part of their first offshore staffing initiative, you'll have the opportunity to help shape processes and potentially grow with the expanding program.
Responsibilities
Recruit high-value affiliates and publishers into the network. Support partners in day-to-day operations and success with our SaaS clients. Act as a subject matter expert in B2B partnerships, providing insights and best practices to internal and external stakeholders. Manage the application queue to identify strong-fit partners. Analyse data in Looker and Excel to surface opportunities for network growth and optimization. Collaborate with SaaS clients to leverage their brands in affiliate and publisher recruitment.
Requirements Must-Have
Strong relationship management and communication skills (written and verbal). High sense of ownership and accountability for outcomes. Action-oriented mindset, comfortable with ambiguity and fast-paced environments. Analytical skills with the ability to derive insights from data. Passion for partnerships, sales, or business development. Strong organizational and multitasking abilities. Preferred Previous experience in SaaS, affiliate marketing, or partnerships. Familiarity with tools like Looker and Excel for data analysis. Experience working with or recruiting affiliates and publishers. Interest in the SaaS industry and ecosystems.
Independent Contractor Perks
HMO Coverage for eligible locations Permanent work from home Immediate hiring Steady freelance job ZR_25704_JOB


Requirements Must-Have Strong relationship management and communication skills (written and verbal). High sense of ownership and accountability for outcomes. Action-oriented mindset, comfortable with ambiguity and fast-paced environments. Analytical skills with the ability to derive insights from data. Passion for partnerships, sales, or business development. Strong organizational and multitasking abilities. Preferred Previous experience in SaaS, affiliate marketing, or partnerships. Familiarity with tools like Looker and Excel for data analysis. Experience working with or recruiting affiliates and publishers. Interest in the SaaS industry and ecosystems.

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