TDCX Bogota, D.C., Capital District, ColombiaJoin or sign in to find your next jobJoin to apply for the Customer Service Specialist role at TDCXTDCX Bogota, D.C., Capital District, ColombiaJoin to apply for the Customer Service Specialist role at TDCXDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!#BeMoreDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!Top Reasons to work with TDCXAttractive remuneration, great perks, and performance incentivesComprehensive medical, insurance, or social security coverageWorld-class workspacesEngaging activities and recognition programsStrong learning and development plans for your career growthPositive culture for you to #BeMore at workEasy to locate area with direct access to public transportFlexible working arrangementsBe coached and mentored by experts in your fieldJoin a global company, winner of hundreds of industry awardsWhat is your mission?Provide excellent support experience to customers via all relevant communication channels.Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.Deliver the best services to customers to ensure the highest customer satisfaction with the right proceduresBuild sustainable relationships and engage customers by taking the extra mileAny other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.Who are we looking for?Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.Possesse strong time management skills and motivated to exceed expectations.Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needsMust be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation)Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new onesExcellent verbal and written communication skills in English and the language of the supporting market.Who is TDCX?Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.TDCX's smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.Visit for more info.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesTransportation, Logistics, Supply Chain and StorageReferrals increase your chances of interviewing at TDCX by 2xGet notified about new Customer Service Specialist jobs in Bogota, D.C., Capital District, Colombia.Bogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 1 month agoBogota, D.C., Capital District, Colombia COP1,510,000.00-COP1,510,000.00 2 weeks agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 2 weeks agoCustomer Service Agent (Bogota, Colombia Remote)Bogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia 1 month agoBogota, D.C., Capital District, Colombia 1 day agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 1 day agoBogota, D.C., Capital District, Colombia 6 days agoBogota, D.C., Capital District, Colombia 3 days agoBogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia 1 month agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 2 months agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 5 days agoCustomer Service Assistant (Fully Remote)Bogota, D.C., Capital District, Colombia 2 days agoBogota, D.C., Capital District, Colombia 11 months agoCustomer Service Traditional Trade SpecialistBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 6 months agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 8 months agoBogota, D.C., Capital District, Colombia 6 months agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 6 months agoBogota, D.C., Capital District, Colombia 2 days agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 5 days agoWe're unlocking community knowledge in a new way. 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