**RESPONSIBILITIES** - Oversees quality control on all reservations made by the travel specialist staff. - Reconciles monthly credit card bills and vendor bills. - Ensures tickets and reporting meet cost reimbursable requirements. - Tracks refunds for unused tickets. - Arranges airline, hotel and car rental reservations, including changes. - Responds to requests for price quotations for domestic and international itineraries. - Handles changes and exchanges for travel. - Ensures compliance with applicable federal and/or state laws, regulations, and/or agency rules, standards and guidelines. - Stays informed of all airline rules, regulations, and current affairs. Communicates information accurately and appropriately. - Prepares and/or process documents, reviews for accuracy and completeness; compares elements for consistency or logical relation, and updates information and/or evaluates against policy. - Ensures the accuracy of ticketing and reservations. - Assists in tracking and updating database as it relates to travel. **QUALIFICATIONS** - 3-10 years related experience - English professional fluency preferred. Ability to speak, read and write to appropriate and consistently communicate in English, preferred. - Ability to obtain and maintain RSO Vetting Security Clearance - Ability to successfully pass any employment related drug screening and background security check - Strong computer skills are required, including MS Office Suite and Internet skills. - Effective oral and written communication skills with all levels of the organization. - Strong organizational skills with the ability to manage time and multiple priorities to completion. - Problem solving skills with an analytical thought process. **WORKING CONDITIONS