EE-115 | COMMUNITY MANAGER

Rush Street Interactive


We are are looking for the best Comunity Manager for our team who loves everything related to content creation, and social media management. **Essential Responsibilities**: - A community manager is a marketing professional responsible for the management and development of a company's online community. They are responsible for building, growing, and managing the company's community online and engaging with customers and fans through social media and live events. They use analytics tools to monitor social media, blogs, and online forums to find out what people are saying online about a brand. - Planning and implementing social media campaigns that align with an organization's marketing strategies. - Sharing images, status updates and video content on the company's social media accounts. - Monitoring for any mention of the brand online and engaging with the customers or potential customers in a timely manner. - Working closely with the marketing team to ensure brand consistency. - Provide support for fans and customers when they need it. **Required Knowledge and Skills**: - Communication skills: Community managers must be able to write well to communicate clearly with customers and other members of their audience in social media. - Organizational skills: They must be able to track feedback and manage the process of posting content across multiple platforms. Community managers must be able to multi-task and stay organized. - Data analysis skills: Community managers must be able to generate and interpret key metrics to get insight into the health of a brand's community. They need to be able to interpret qualitative as well as quantitative data from projects. - Conflict resolution: They must have conflict resolution skills to diffuse tense situations with customers or potential customers online. - Professional with studies in Marketing, Digital Marketing, or related areas. - Minimun 3 years of experience in similar roles. Sports knowledge. - Excellent written and verbal communication skills with exceptional attention to detail. - Familiarity with sports betting terminology, trends, and customer preferences. - Strong analytical skills with the ability to interpret social media metrics and generate actionable insights. - Passion for sports, betting, and the ability to stay up to date with industry news and events. - Proficiency in using social media management tools, content creation software, and analytics platforms. As a rapidly growing company in an emerging industry, you'll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth. Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity, and expression, marital status, family status, lifestyle, age, culture, religion, military, and veteran status, citizenship, or disability.

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