GBS BILLING INQUIRY ASSOCIATE [B-137]

United Parcel Service


Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **GBS Billing Inquiry Associate (Grado 7)** **Job Summary** **Responsibilities**: - Initiates inquiries to customers regarding monies owed for international or domestic shipments. - Performs account analysis and credit control activities. - Maintains customer receivable accounts. - Edits billing-related information, updates customer invoicing, and ensures proper support documentation is included. - Creates and processes manual billing entries. - Adds and maintains customer account information and requirements within various billing systems. - Processes customer payments. **Qualifications**: - Prior collections experience - Working knowledge of Microsoft Word, Excel, Access, and Outlook **Schedule** - Monday to Friday - From 7:00 am To: 5:30 pm - Two months from office, four months at home **Employee Type**: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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