JOB DESCRIPTION It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine. The Airfreight Operational Care Team Leader is responsible for overseeing daily operations and leading the Operational Care Team to ensure outstanding, customer-centric execution while maximizing profitability. This role focuses on developing and strengthening airfreight processes by balancing cost-efficiency with high-quality service delivery. The team leader plays an active role in supporting business growth through strategic solution and cost management in collaboration with carriers and partners. All activities must align with air transport regulations, industry and product standards, guidelines, and be executed within operational systems. How you create impact Monitor operational performance and enhance data accuracy and execution quality, in full alignment with KN standards and requirements Resolve escalated issues from team members or stakeholders, ensuring sustainable solutions and service continuity Drive profitability through ongoing cost optimization strategies and efficiency initiatives Collaborate effectively with partners, suppliers, gateways, warehouses, customs teams, RCC, and external parties to ensure seamless operations Act as process owner by identifying and implementing continuous improvements in procedures and controls for lean, cost-effective operations Maximize operational productivity by optimizing system usage and workflows in close cooperation with the Optimization team What we would like you to bring Professional degree in International Trade, Foreign Commerce, Logistics, or related disciplines Solid experience in freight forwarding operations, including export and import processes Advanced English proficiency (spoken and written), suitable for international business environments What's in it for you This is your chance to take control of complex logistics and international operations that keep goods moving across borders. As a specialist in freight forwarding and import/export processes, you'll bring precision, agility, and advanced English communication to a fast-paced environment. From coordinating transport flows to solving challenges in real time, this role places you at the center of global commerce—where every detail matters and every move drives impact. Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.