Role Overview At Check Point Software Technologies, we're redefining the security landscape by meeting our customers' real-time needs and providing cutting-edge technologies and services to an ever-growing customer base. As a Customer Success Manager, you will play a crucial role in ensuring customer satisfaction and loyalty through ongoing support and oversight for our Infinity customers under contract. Key Responsibilities include detailed understanding of contracts, regular interaction with Sales teams, managing internal resources, daily updating of project status within the Jira portal, proactive reporting, order processing, tracking allowances, and examining usage trends.