We are looking for a proactive and organized individual who wants to join our team and support the operations of a contact center for a recognized pharmaceutical company. 📌 Key Responsibilities: ✅ Coordinate workflows and follow-up on administrative inquiries. ✅ Support communication with the client. ✅ Generate reports and compliance documentation. ✅ Coordinate meetings, training sessions, and administrative support. ✅ Ensure the quality and continuous improvement of processes. 🎓 Requirements: 🔹 University degree (preferably in administrative fields). 🔹 Advanced English, minimum C1 level (oral and written). 🔹 +2 years of experience in administrative, coordination, or customer service roles. 🔹 Proficiency in Microsoft Office. 🔹 Experience in medical, pharmaceutical, or healthcare centers is a plus. 🌐 Modality: Remote work 📄 Contract type: Long term (Indefinite) Are you interested in being part of a dynamic, collaborative, and patient well-being focused environment? 💬 Apply today and join us in providing accurate and reliable customer service!