Job Description: Our virtual pediatric clinic provides comprehensive, multispecialty ADHD care in accordance with the American Academy of Pediatrics guidelines. A collaborative team of medical and behavioral clinicians work together to offer families best-in-class treatment and a clear path forward. As a Bilingual Representative, you will make outbound calls to prospective new patients, guiding them through the onboarding process, and scheduling their first appointments over the phone. This role requires strong communication skills, especially when explaining complex billing or insurance information to families. The ideal candidate has experience in healthcare and is eager to grow into a leadership role on an emerging team. Key Responsibilities: - Make outbound calls to prospective new patients. - Guide new patients through the onboarding process, addressing concerns or objections as they come up. - Effectively communicate complex billing and insurance information to families. - Navigate rejections or difficult conversations with potential clients.