VML Bogota, D.C., Capital District, Colombia CX Designer VML Bogota, D.C., Capital District, Colombia 16 hours ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Who We Are At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Who We Are At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. ¿Qué buscamos? Estamos en la búsqueda de un/a Diseñador/a Estratégico/a con experiencia y visión integral para sumarse a nuestro equipo en Bogotá, Colombia. Esta persona será clave para liderar proyectos de mediana complejidad, colaborar con equipos multidisciplinarios y generar soluciones innovadoras que respondan a las necesidades de nuestros clientes y usuarios. Responsabilidades Principales Liderar partes específicas de proyectos estratégicos con autonomía, desde la definición hasta la entrega. Mapear retos complejos utilizando herramientas como Service Blueprint y mapas de dinámicas de sistemas. Diseñar y facilitar talleres de ideación, priorización y conceptualización. Colaborar con otros departamentos y áreas involucradas en los proyectos, asegurando una comunicación fluida y efectiva. (Diseño de producto, tecnología, estrategia, etc). Comunicación directa con cliente, sponsors y stakeholders del proyecto. Realizar prototipos conceptuales y utilizar herramientas visuales para socializar ideas (storyboards, flujos de decisiones, sketches, etc.). Capacidades de investigación de escritorio y con usuarios. Facilitar entrevistas y pruebas con usuarios y sintetizar insights clave para traducirlos en mejoras o definiciones claras de experiencia. Presentar entregables a clientes con autonomía, aplicando buenas prácticas de storytelling para comunicar propuestas. Construir argumentos lógicos basados en evidencia para sustentar ideas y conclusiones. Perfil Deseado Experiencia: 3+ años en diseño estratégico, diseño de servicios o diseño centrado en el usuario. Habilidades técnicas: Dominio de metodologías como Design Thinking y Design Sprints, trabajando con autonomía. Experiencia en diseño de Customer Journeys, Service Blueprints y conceptualización de servicios end-to-end. Capacidad para definir y ejecutar prototipos de baja fidelidad y plantear escenarios de validación de ideas. Habilidades transversales: Comunicación clara y efectiva con equipos internos y clientes en español e inglés (B2 o superior). Capacidad de síntesis y análisis crítico para identificar puntos de dolor y oportunidades de mejora. Visión estratégica y liderazgo en proyectos de mediana complejidad. Actitud: Proactividad, recursividad y enfoque en la resolución de problemas. Deseable que tenga bases de investigación con inteligencia artificial, audiencias sintéticas y agentes. Si consideras que tu perfil es el que buscamos, postúlate ahora! We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram,LinkedIn, andX. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Design, Art/Creative, and Information Technology Industries Advertising Services Referrals increase your chances of interviewing at VML by 2x Get notified about new Designer jobs in Bogota, D.C., Capital District, Colombia . Bogota, D.C., Capital District, Colombia 1 hour ago Bogota, D.C., Capital District, Colombia 1 day ago Bogota, D.C., Capital District, Colombia 20 hours ago Bogota, D.C., Capital District, Colombia 2 days ago Bogota, D.C., Capital District, Colombia 1 month ago Bogota, D.C., Capital District, Colombia 4 days ago Bogota, D.C., Capital District, Colombia 3 weeks ago Bogota, D.C., Capital District, Colombia 4 weeks ago Bogota, D.C., Capital District, Colombia 4 weeks ago Bogota, D.C., Capital District, Colombia 1 week ago Mosquera, Cundinamarca, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 1 day ago Bogota, D.C., Capital District, Colombia 1 hour ago Bogota, D.C., Capital District, Colombia 3 days ago Bogota, D.C., Capital District, Colombia 1 month ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 3 weeks ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 2 days ago Bogota, D.C., Capital District, Colombia 1 month ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 2 days ago Bogota, D.C., Capital District, Colombia 3 weeks ago Bogota, D.C., Capital District, Colombia 1 month ago Junior Presentation Designer (Part-Time) Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 1 day ago Bogota, D.C., Capital District, Colombia 3 weeks ago Remote Architectural Designer (Archicad) with Graphic Design Expertise Bogota, D.C., Capital District, Colombia 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr