2 weeks ago Be among the first 25 applicants Company Description We are reimagining the glassmaking process, pushing boundaries to transform an industry that has manufactured glass in nearly the same way for over 100 years. We have discarded traditional methods, designing and implementing new technology, innovating processes, and bringing new benefits to our customers. This is just the beginning as we expand our offerings and adopt future technologies across our operations. We are part of O-I, which has over 25,000 employees and an extensive footprint with 70 plants in 20 countries, providing us the opportunity to make a global impact. Job Description You will collaborate with business customers, users, technical architects, and application designers to define functional business process requirements for the SAP system within a designated area. Your role includes providing full lifecycle support and creating system documentation such as operating procedures, design specifications, and technical support documents. Principal Accountabilities Work with stakeholders and delivery managers to understand detailed business requirements. Serve as the primary IT contact and lead for customer-facing projects. Translate requirements and use cases to designers, ensuring clear understanding. Convert requirements into test conditions for various testing phases. Participate in quality reviews to ensure design and work products meet requirements. Troubleshoot, debug, and test existing solutions to ensure business continuity. Collaborate with other IT teams for integration and cross-functional requirements. Utilize technology to design solutions supporting the commercial and order-to-cash processes. Please submit your resume in English. Qualifications Bachelor’s degree in Computer Science, Engineering, or related field. Advanced proficiency in English. At least 5 years of IT experience supporting business processes in SAP, especially in commercial and order-to-cash areas. Experience with full lifecycle SAP implementation. Expertise in SAP Sales and Distribution (SD) module. Knowledge of sales order processing, delivery, invoicing, pricing, and customer data. Experience with eDocument Cockpit and tax reporting in SAP. EDI experience is a plus. Familiarity with OpenText Vendor Invoice Management is a plus. Additional Information O-I is committed to fostering an inclusive environment that attracts diverse talents, encourages growth, and rewards performance. All information will be kept confidential according to EEO guidelines. Seniority Level Entry level Employment Type Full-time Job Function Industry: Glass, Ceramics, and Concrete Manufacturing Referrals can double your chances of interviewing at O-I. Get notified about new Solutions Analyst jobs in Envigado, Antioquia, Colombia . #J-18808-Ljbffr