Job Overview "> As a Senior Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients. This dynamic role requires excellent communication and problem-solving skills, as well as the ability to identify opportunities for revenue growth. The ideal candidate will have a minimum of 6+ years of relevant work experience, including client-facing experience. They will also have a strong analytical foundation and the ability to manipulate and synthesize data. We are looking for a curious and driven individual who is interested in making an impact. If you have previous experience in fast growth startups, top-tier management consulting, investment banking, or private equity, we encourage you to apply. Responsibilities - Develop and execute comprehensive account strategies for long-term success. - Proactively identify risks before they happen and rally internal stakeholders to address customer issues in a timely manner. - Build relationships with senior stakeholders and develop a deep understanding of their business, hiring plans, and the outcomes that will define success of the partnership. - Collect product and operational feedback from customers and prioritize requirements based on risk, urgency, and revenue impact. Qualifications - Minimum of 6+ years of relevant work experience, including client-facing experience. - Previous experience in fast growth startups, top-tier management consulting, investment banking, or private equity. - Strong analytical foundation and ability to manipulate and synthesize data. - Curious by nature and interested in making an impact. Total Rewards We offer fair and competitive pay, scalable benefits, rewards, and perks that reflect our commitment to inclusivity and access for all.