Join to apply for the Customer Success Representative role at Scale Up Recruiting Partners Join to apply for the Customer Success Representative role at Scale Up Recruiting Partners Hi there! We are Scale Up and our client is looking for a Customer Success Representative! About The Company Our client is an innovative SaaS startup focused on helping businesses optimize their pricing strategies through live price testing. Their platform allows companies to easily run pricing experiments on their websites without the need for complex engineering work, helping them find the right price points that drive growth and maximize revenue. About The Position We’re looking for a Customer Success Representative with strong experience in customer support , ideally managing multiple clients simultaneously and handling reporting and client communications in an organized way. Key Responsibilities Act as the main point of contact for a portfolio of clients. Use Slack and Discord for daily communication. Manage onboarding, understanding each client’s requirements and KPIs, and translating them into a custom content roadmap on Reddit. Collaborate with the team to develop Reddit content for clients based on their goals and audience. Must-Have Skills Deep understanding of Reddit – how the platform works, how to navigate communities, and how to create effective posts. Experience using AI tools to draft content – creating initial drafts using prompts and refining them based on client feedback. Strong written and spoken English – able to understand different niches and adapt content tone accordingly. Ability to ask the right questions and guide clients through the content strategy process. Additional Information This is a full-time role. One weekly call per client is expected. Prior experience managing multiple client accounts at once, especially on Reddit, is a big plus. Advanced level of English (both written and spoken) — clear, professional, and confident communication is a must. You’ll work closely with a small, collaborative team. If this opportunity sounds good to you, send us your resume! Seniority level Seniority level Associate Employment type Employment type Part-time Job function Job function Customer Service Industries Software Development Referrals increase your chances of interviewing at Scale Up Recruiting Partners by 2x Get notified about new Customer Representative jobs in Bogota, D.C., Capital District, Colombia . Bogota, D.C., Capital District, Colombia 1 month ago Bogota, D.C., Capital District, Colombia 18 hours ago Customer Care Specialist (Remote from Colombia) Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 3 weeks ago Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 1 week ago Customer Service Representative (Latin America) Bogota, D.C., Capital District, Colombia $760.00-$980.00 2 months ago Bogota, D.C., Capital District, Colombia 3 months ago Bogota, D.C., Capital District, Colombia 3 weeks ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 1 month ago Bogota, D.C., Capital District, Colombia 3 weeks ago Bogota, D.C., Capital District, Colombia 3 weeks ago Bogota, D.C., Capital District, Colombia 1 month ago Bogota, D.C., Capital District, Colombia 2 days ago Bogota, D.C., Capital District, Colombia 2 hours ago Key Account Manager – Phakic IOLs (Premium Lenses) Bogota, D.C., Capital District, Colombia 2 days ago Remote Administrative Assistant – Operations & Research Support Bogota, D.C., Capital District, Colombia $600.00-$800.00 1 month ago Virtual Administrative Assistant – Cross-Functional Team Support Bogota, D.C., Capital District, Colombia $600.00-$800.00 1 month ago Shopify Technical Account Manager (Remote in Colombia) Bogota, D.C., Capital District, Colombia 6 days ago Shopify Technical Account Manager (Remote in Colombia) Bogota, D.C., Capital District, Colombia 1 week ago Administrative Assistant – Property Management (Remote) Bogota, D.C., Capital District, Colombia 3 days ago Administrative Assistant (AHJ Coordinator) Bogota, D.C., Capital District, Colombia 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr