Company Description Allied Global partners with companies of all sizes—from start-ups to Fortune 500—acting as a seamless extension of their team to drive growth and business advancement. We excel in optimizing sales calls, creating exceptional customer experiences, providing tech support with a solutions-oriented approach, handling back office tasks efficiently, ensuring quality assurance, and optimizing technology services. For more details on how we can collaborate, please visit www.alliedglobal.com. Role Description This is a full-time on-site role located in Barranquilla for a Bilingual Customer Service Representative. The representative will handle day-to-day tasks such as providing customer support, ensuring customer satisfaction, managing customer inquiries, and delivering an excellent customer experience. The role involves interacting with customers to resolve their concerns and provide solutions that meet their needs. Position available : Apply today! Salary : 2,927,400 COP + Performance bonus of 120,000 COP Hiring bonus : 1,200,000 COP (after 90 days of employment) Work schedule : 40 hours per week with rotating shifts of 8 hours a day between 7 am and 12 pm (two days off per week) Start date : April 21st! Training : 6 weeks paid training. Training hours: 6 am - 3 pm or 3 pm - 12 am Transportation : We provide transportation to your home after 10 pm. Contract type : Permanent contract and 100% in-person Qualifications Experience in Customer Service, Customer Support, and Customer Satisfaction is a plus Proven skills in managing Customer Experience and ensuring high levels of Customer Service Strong verbal and written communication skills in both English and Spanish Ability to work independently and as part of a team Basic computer skills and proficiency in relevant software High school diploma or equivalent; higher education is a plus #J-18808-Ljbffr