Softtek Bogotá, D.C., Capital District, Colombia Help Desk Support Specialist Softtek Bogotá, D.C., Capital District, Colombia Get AI-powered advice on this job and access more exclusive features. Direct message the job poster from Softtek Qualifications Strong knowledge of Ticketing System Tool ServiceNow User support expertise (incident management) Problem-solving oriented Preferably with remote work experience Responsibilities Support users from different regions and technical teams, escalating cases in the USA and UK Required Language English Advanced (80-95%) Location Hybrid, Bogotá, Colombia Application Send your CV to [email protected] Seniority Level Mid-Senior level Employment Type Full-time Job Function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr