Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: HR Payroll Professional (Specialist Level) - Colombia Posting Date: 6 May 2025 Function: HR Unit: Business Location: Teleport Business Park, Bogota, Colombia TITLE HR Payroll Professional (Specialist Level) – Colombia Flexible Working / Hybrid - Office and Remote combination (3 days in the office and 2 days at home) Note: Please submit CVs in English Why BT Business We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart, we’re a technology company with research and innovation at our core, striving to be personal, simple, and brilliant for our customers. We also foster an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, capable of achieving great things at scale. From supporting emergency services, hospitals, banks, and keeping economies online and secure, to delivering large-scale technology infrastructure. Today, in this fast-changing digital world, our purpose remains true. Yet, the market conditions, regulation, and competition are more challenging than ever. If you have drive, optimism, and resilience, we’ll offer personal development, learning opportunities, and career growth. If that’s you, we’d love you to be part of our future. About the role Working within a virtual HR Services team across the Americas, the role involves acting as a trusted HR advisor for line managers and employees, providing high-quality, consistent service aligned with company values, policies, and best practices. The role requires flexibility, HR and payroll expertise, and a commitment to excellent customer service and continuous process improvement. Responsibilities include: Managing full cycle payroll processing and accountability for assigned countries such as Argentina, Chile, Colombia, or other smaller employment countries. Ensuring timely and accurate compliance and statutory government reporting. Providing trusted HR and payroll advice to managers and employees, with clear rationale behind actions. Collaborating with HR teams to ensure consistent process and policy application. Working with offshore recruitment teams on hiring and recruitment requirements. Advising on immigration legislation and payroll compliance activities. Managing local employee benefits administration. Supporting HR Business Partners with case management activities, including performance, discipline, grievance, and redundancy cases. Handling HR transactions within country boundaries, acting as HR representative and signatory when needed. Maintaining accurate employee data and records. Staying updated on HR and payroll policies, laws, and regulations. Collaborating with legal, payroll, finance, and other teams to meet business objectives. Participating in onboarding and training new employees to ensure a confident onboarding experience. Developing understanding of the business, local, and regional culture and customs. Skills and experience required: Promoting safety culture and leading by example. Subject matter expertise in payroll and HR. Strong communication skills for engaging with individuals and groups at all levels. Proficiency in PowerPoint and media formats for training and coaching. Problem-solving, proactive attitude, and organizational skills. Ability to have honest conversations, set expectations, and demonstrate customer empathy. Independent work capability with issue escalation skills. Willingness to learn and develop new skills. Technical skills & knowledge: Bachelor’s degree in HR, Business Administration, or related field; payroll certification preferred. Experience with payroll processing and reporting for LATAM countries, compliance, and legal issues. 2-3 years of HR/payroll experience, with complex and specialist knowledge. Experience as a trusted point of contact for managers and employees. Stakeholder management skills. Experience working in HR Service Centre environments and managing SLAs is advantageous. Knowledge of payroll and HRIS systems such as SAP, ADP Streamline, or Celergo. Team-oriented with a customer-focused approach. Experience in multinational environments. Proficiency in English required; Portuguese is a plus. BT offers a diverse, inclusive culture with health and wellness support, competitive salary, training, career progression, and annual leave in accordance with local laws. BT values diversity and inclusion, aiming for a workforce that reflects its communities and customers. Discrimination based on race, age, gender, nationality, religion, sexual orientation, disability, or other protected groups is not tolerated. Who is BT Group A leading global communications provider in 180 countries, enabling digital transformation and focusing on managed network and IT infrastructure services. #LI-Hybrid HR Ops. Analyst responsibilities Supporting people processes such as payroll, HRIS management, data analysis, employment practices, and recruitment: Implementing people strategies and SOPs. Ensuring accurate reporting and data management. Managing personnel records and supporting process improvements. Skills needed: Compliance, Data Analysis, Communication, KPI Monitoring, Change Management, Performance & Business Process Improvement, Stakeholder Management, Policy Design, Decision Making, HR Operations, Growth Mindset. Core leadership qualities include: Leading inclusively and safely, building trust, owning outcomes, delivering for customers, demonstrating commercial awareness, fostering growth, and building future-ready teams. #J-18808-Ljbffr