Implementation Specialist We are seeking an Implementation Specialist to lead technical configurations and integrations of a cutting-edge PXM platform for B2B clients. As a strategic guide, you will turn business needs into platform-driven success while delivering seamless onboarding experiences and technical support throughout the implementation lifecycle. About the Role - Lead technical implementations for B2B clients using the Salsify platform - Gather requirements, define workflows, and configure tailored platform solutions - Deliver client training and provide ongoing support during onboarding - Integrate the platform with CRMs, ERPs, or ecommerce tools - Manage multiple implementation projects, ensuring on-time delivery - Offer technical support on APIs, connectors, and scripting Required Skills and Qualifications - 1–3 years of experience in technical implementation, platform configuration, or technical support roles - Strong problem-solving skills with the ability to troubleshoot and resolve client-facing technical issues - Experience working with SaaS platforms, CRM systems, or workflow configuration tools - Excellent communication skills in both written and verbal English - Ability to manage multiple projects simultaneously and work independently in a fast-paced environment - Customer-centric mindset with a proactive and solutions-oriented approach Benefits - 5-day workweek - Prepaid medicine - Work items provided (laptop, mouse, and headset) - Indefinite term type contract - 5 extra vacation days (20 in total) - Direct exposure to clients - Career growth opportunities - Diverse and supportive work environment - Prime office locations in Bogotá and Medellín About Us We are a leading cloud-based Product Experience Management (PXM) platform that empowers global brands, manufacturers, and retailers to manage and optimize product content across digital channels. We are trusted by top enterprises to deliver superior customer experiences online. Welcome to our community! At [Company Name], you're not just joining an industry-leading outsourcing provider; you're becoming part of a community that celebrates the rich cultural tapestry of Colombia. Our track record of success and diverse international clientele across various industries provide a solid foundation for your career.