Unlock your career potential in a dynamic and innovative environment. We are seeking an exceptional Customer Service Specialist to join our team! About the Job The ideal candidate will possess excellent communication skills, both verbal and written, with the ability to effectively engage with customers, identify and manage risk areas, and provide process improvement feedback. - Engage with customers to guide them through Enterprise Agreement onboarding. - Work within a globally consistent delivery process to provide Licensing, services, and Software onboarding support. - Leverage lifecycle onboarding expertise to expertly identify and proactively manage risk areas and customer expectations. Requirements To succeed in this role, you will need: - Excellent English language skills. - A minimum of 1 year of experience as a customer service representative in any field. - A strong understanding of customer needs and expectations. What We Offer We offer a competitive benefits package, including medical, dental, vision, and 401(k). Our employees enjoy flexible work arrangements and opportunities for growth and development. Join Our Team We are committed to fostering a diverse and inclusive workplace where everyone feels valued and supported. If you are a motivated and talented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.