As an Operations Analyst at IBM, you will be responsible for validating, managing, and reconciling domestic commercial collections. You will also identify efficiency opportunities in developed processes to minimize time spent on management and quality errors. Key Responsibilities - Validating, managing, and reconciling domestic commercial collections - Identifying efficiency opportunities in developed processes to minimize time spent on management and quality errors Requirements - 6-12 months of experience in similar roles - Technical Diploma or related field - Basic knowledge of office tools such as Excel, Word, and PowerPoint - Preferred: technical expertise in administrative fields and advanced Excel skills