Job Overview: This position supports the implementation, documentation, assessment, and oversight of activities contained in the Global Voice and Electronic Communications Policy. Main Responsibilities: - Contribute to the effective execution of Global Communications Supervision Procedures on behalf of GBM Internal Controls. - Ensure all activities are conducted in compliance with governing regulations, internal policies, and procedures. - Execute GBM Communication Supervision Procedures, review Flagged Alerts for potential non-compliant behaviors, and lack of compliance with Bank policies. - Develop and maintain strong relationships with GBM Internal Controls and applicable support and control functions. Key Performance Indicators: - Maintain expected productivity and quality standards as defined through performance metrics. - Actively identify process, technology, and systems improvement opportunities and participate in their implementation.