An insurance verification specialist is a healthcare professional working to ensure that patients’ health care benefits cover required procedures. He contacts a patient’s insurance company to verify coverage levels and works with individuals to educate them on their benefits information. He serves as a valued member of the healthcare team, helping patients get the medical procedures they need. **SKILLSET NEEDED**: - You must have experience working with insurance companies, and have extensive knowledge of different types of coverage and policies. - You must have excellent multitasking skills, with the ability to work on many projects at once. - You must be very detail-oriented and organized, to maintain accurate patient insurance records. - It’s important that you have the ability to focus and work quickly, as insurance paperwork commonly needs to be processed in a timely manner. - You must work well with others, as you’ll work as part of a health care team, striving to provide patients with the best care possible. - You must display exceptional verbal and written communication, interpersonal and active-listening skills, as well as the ability to prioritize issues and respond accordingly. - You have to manage multiple scenarios and expectations in a fast paced environment. - You are an incredibly detail-oriented person, and can display empathy and care for our clients. - You can identify and assess customer's needs to achieve satisfaction. - You have a fun and upbeat attitude and love working with people. - You are open minded to learn new techniques - You are adaptable to thrive in new situations where you can think on your feet. **RESPONSIBILITIES**: - As an insurance verification specialist you will be responsible for verifying patient insurance coverage, to ensure necessary procedures are covered by an individual’s provider. - You will be responsible for entering data in an accurate manner, as it is his job to update patient benefit information in the organization’s insurance system and verify that existing information is accurate. - This position requires professionals to spend extensive amounts of time on the phone with insurance companies. - You will be providing patients with pertinent information regarding their coverage. and will explain coverage amounts provided by their insurance policy, so they can understand why some procedures may be covered, while others are not. - You will help patients arrange payment for services that are not covered by their insurance companies, discussing different financing options to fit their budgets. - You will be performing light administrative duties as needed. **NEEDED REQUIREMENTS**: - High school diploma. - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multitask, prioritize and manage time effectively - Fluent English **BONUS SKILLS** - Experience working in a hospital admissions or billing setting. - Working knowledge of medical terminology and are familiar with insurance and hospital billing policies and procedures.