**Location**: Bogotá, Colombia **Salary**: COP $4,500,000 (includes remote work allowance of COP $130,000) **Work Arrangement**: Hybrid (remote + in-office) **Schedule**: Monday to Friday, 8:00 a.m. to 5:00 p.m. **Contract Type**: Permanent (Indefinido) - **Experience**: Minimum 2 years in collections or debt recovery, preferably in banking or legal sectors. - **Education**: Student or graduate in administrative, financial, or accounting fields. - **Languages**: Advanced English proficiency (C1/C2 level). - **Skills**: Strong character, excellent oral and written communication, negotiation skills, organizational abilities, numerical aptitude, goal-oriented, and comfortable working across global teams. **Responsibilities**: - Contact clients in the U.S. with overdue accounts via phone to manage debt collection. - Maintain control over assigned accounts and monitor outstanding balances. - Develop and implement strategies to recover delinquent payments. - Locate and follow up with debtors regarding their payment status. - Support administrative and operational tasks related to the collections department. If you are passionate about delivering results and thrive in a dynamic, bilingual, and international work environment, we’d love to hear from you! Tipo de puesto: Tiempo completo