**Location**: Salvatech - Colombia Remote **Environment**: Colombian and International Teams **Language**: English - Advanced **Industry**: IT Compliance **Full-time (Office hours)** **Remote (Colombia)** **What Salvatech is looking for**: - A passionate individual who is willing to work in a collaborative environment - Excellent English communication skills, both verbal and written - **Advanced English** - Previous experience in a IT Help Desk or other cybersecurity focused role - Extensive knowledge of cybersecurity principles and best practices - Familiarity with Microsoft 365, Microsoft Defender, Sophos - Familiarity with **SOC 1 & 2, ISO27100** and **firewalls** - Ability to troubleshoot and resolve technical issues - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Strong problem-solving skills and attention to detail - Flexibility to work a part-time schedule **Responsibilities**: - Provide IT compliance support to clients and make the necessary suggestions to their current practices - Troubleshoot and resolve technical issues related to cybersecurity and firewalls - Monitor and maintain cybersecurity systems, including antivirus software, firewalls, and intrusion detection systems - Work with SOC 1, SOC 2, ISO27001, HIPAA, PCI DSS principles. - Provide guidance and recommendations on cybersecurity and firewall best practices - Ensure clients' cybersecurity systems are up-to-date and patched with the latest security updates - Collaborate with other IT professionals to resolve complex cybersecurity issues - Maintain accurate records of all client interactions and support activities **Salary**: From $2,500,000 per month **Language**: - English (required)