**Job Title**: Virtual Assistant **Location**: Fully Remote (LatAm) **Schedule**: CST **Salary**: 1800 - 2000 USD/month We are looking for a proactive and dynamic Virtual Assistant to join a esteemed medical group practice specializing in Interventional Pain Management, located in Morris, IL. With a commitment to delivering exceptional patient care, we are seeking an individual who can provide remote administrative support to our medical team, enhancing operational efficiency and patient satisfaction. **Key Responsibilities**: - Manage the scheduling of appointments for new patients, follow-up visits, and in-office procedures, ensuring accurate planning and coordination, particularly regarding the need for sedation. - Utilize our EMR system (Modernizing Medicine) to accurately input patient information and maintain up-to-date electronic medical records. - Assess and prioritize patient needs, directing messages to the appropriate party through our EMR system for efficient follow-up and resolution. - Ensure timely follow-through on specific tasks and patient phone encounters, maintaining clear communication and documentation within the EMR system. - Assist physicians and medical staff with administrative tasks, including calendar management, correspondence preparation, and telemedicine coordination. - Collaborate with the billing department to ensure accurate coding and submission of insurance claims, following up on billing inquiries and discrepancies as needed. **Requirements**: - Bachelor's degree in healthcare administration, business administration, or related field preferred. - Strong communication skills, both verbal and written, with a focus on professionalism and customer service. - Experience working in a healthcare setting, with proficiency in using electronic health record (EHR) systems is a plus. - Knowledge of medical terminology, billing codes, and insurance verification processes is an advantage. - Excellent organizational skills, attention to detail, and ability to prioritize tasks effectively. - Comfortable working independently and collaboratively in a virtual team environment. - Commitment to maintaining confidentiality of sensitive patient information and compliance with HIPAA regulations.